![]() ![]() There is also LockDown Browser for iPad, if allowed by the instructor. If the deadline for an exam is near, you may want to consider locating another computer, Mac or Windows, with LockDown Browser. We suggest reviewing Windows Control Panel-Device Manager and remove any VM drivers, allowing Windows to restore the default device driver. The other possible cause of the VM warning are leftover virtual machine device drivers from a previous installation of a VM host app or a physical computer image created from a VM image. Shutting down the anti-virus software temporarily while you use LockDown Browser may help. This includes VM host applications (VMWare, VirtualBox, etc), thin apps (VMWare ThinApp, Microsoft App-v, etc), Windows Emulators (Linux-WINE, CodeWeavers CrossOver, etc) or other virtualization ("Virtual Hard Drives" or "vHDs", "Virtual Displays" or "Virtual Desktops").Īnti-virus software can sometimes result in this type of error when running small "sandbox" VMs. If you need additional assistance with the LockDown Browser, you can submit a ticket directly to Respondus support.To maintain the academic integrity of an exam, students are not permitted to run LockDown Browser when a virtual machine is detected on the system. During the webcam check, click the It's not working link and click the Need More Help? button. If you are experiencing trouble with your webcam when attempting to start an exam, live chat with a Respondus support agent is available right in the LockDown Browser. If it is not listed, click the + button to search for it in your Applications folder.įor more information visit the Apple support guide.
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